Our Company
TransNational is a member of the Better Business Bureau and has been nominated three years running for the BBB Torch Award for Market Place Ethics.
TransNational’s 2011 Corporate Social Responsibility Report
In 1999, John Pitzaferro created TransNational, a merchant service provider based in Rosemont, IL. After working in the industry as a sales person, John took the direction of others and decided to eventually do things in a manner that would benefit those who helped him build his own company.
He built a sales model in which a sales person could truly succeed. After various approaches at selling bankcard, John realized that it was important to hire qualified people for critical positions within his organization. Today, TNBCI has the right people in place and acknowledges the significance of its people.
Our company’s value is the measure of strength in knowledge that we enable all of our sales executives to present to the world of small to large business owners. TransNational is dedicated to changing our industry for the better through educating and servicing business owners at the highest professional manner. Chicago-based, yet providing support to over thousands of merchants nationwide, TNBCI continues to make strides in reaching new benchmarks every year.
What our clients are saying
“Few things are as hard to witness as the effects of overwhelming poverty, hunger, and dirt in a place like a city trash dump. However, no super hero story compares to the awesomeness of seeing in person a community of determined people rising up against all odds out of a situation like that. Being invited to witness, and even assist, in that epic is one of the most significant and wonderful things I've ever been a part of.” — Aaron
“We have found the customer service experience with TransNational vastly superior to other providers. We are treated with great respect and ownership has been taken on every issue until resolution met!” — Southside Fellowship
“Rarely has as supplier given us such complete cooperation. We sincerely appreciate your responsiveness and the way you conduct your business.” — Cindy, Automotive Market
“We had a bank come in confident they could beat your rates or they would give us $500. They could not, so they lowered the fees they charge and did not give us $500. We did not go with them. No one can beat your customer service.” — Becky, Retail Market
“I just wanted to tell you that your system is more streamlined and user friendly than the past ones we've used. In addition to being more cost effective, it has turned out to be a savings for us in timeliness as well. Thanks for providing a superior product!” — Nyle, Non-Profit
“After almost a full year with TransNational, I felt it was time to acknowledge what a superb partner your firm has been - in all aspects - from customer service and tech support, to collections and deposits. For the FIRST time in my 11 years in the retail business, I can honestly say I have no worries when it comes to my credit card processing. ” — Symeon, Retail Market
“Whenever I have a question or concern, the staff at TransNational handle it promptly, and with such personal attention that I, as a customer, am under the impression that I'm their only customer.” — Ed, Retail Market
“It has been amazing to be here and see a very small business grow into a solid medium business; now positioning itself to become, not just a large business, but a leader in our industry. Yet I feel like we are just beginning.” — J.K., Sales Mgr
“Just a short note to let you know that after several years with your service, we are still very pleased to be finding cost savings and excellent quality.” — Sarah, Automotive Market
